Nursing The Patient with Complex Communication Needs

Question: Describe about the Nursing for The Patient with Complex Communication Needs. Answer: Activity 2 Bank as an Organisation- According to the case study, there is a need for the right people to avoid financial crisis in the bank. The focus is not only on the money, but human capital is equally necessary that can be developed with the right learning and development practices. Debt recovery section- The contact information of the toughest debtors must be collected. The accounts with maximum potential must be recognized. A collection system shall be determined to keep the company solvent. Scoring and segmentation of debtors shall help in completing the debt portfolio and boosting debt recovery. Unpaid debt must be monitored so that the arrears become solvent (McGuire and Jrgensen 2011). Existing team members- For development and learning of existing team members, the information such as performance standards, company systems and policies must be gathered. Team meetings must be held where there shall be discussion and disclosure. Training can be carried out in the organization so that the existing team members can excel in the process. New employees- Induction programs can be engaging that would help the new employees learn and adapt to the expectations of the company of reaching maximum productivity. For laying the foundations of important relationships within the organization, effective inductions can set out organizational mission, vision and values. Activity 4- Every hospital has a large number of employees and it is crucial to communicate messages efficiently among them. Effective communication needs to be clear, transparent and message needs to be transmitted on time. There are several challenges encountered in the process such as urgency, non-access to emails and various others. These issues need to be addressed by the hospitals so that the operations and processes are not disrupted. To ensure the reach of messages among all the staffs, multiple methods of communication must be used such as notice boards, press releases, presentations, emails, intranet and mobile applications. If a meeting has been conducted, the information can be sent in a personalised format to ensure if it has been understood and received. Phone conversations can also be used as an effective method of communication. With the increasing digital trends, the hospitals can switch to software such as SnapComm that allows visual alert notifications, screensavers as multi-m essage boards, publishing surveys and quizzes on screen and various others. Such innovative methods can facilitate understanding and encourage participation of employees. The simplest way to manage communication is through informal channels so that the message is communicated in a quicker manner. The employees at the hospital must also be given an opportunity to provide feedback so that the input can be taken seriously (Hemsley, Balandin and Worrall 2011). References Hemsley, B., Balandin, S. and Worrall, L., 2011. Nursing the patient with complex communication needs: time as a barrier and a facilitator to successful communication in hospital.Journal of Advanced Nursing, 68(1), pp.116-126. McGuire, D. and Jrgensen, K., 2011.Human resource development. 1st ed. London: SAGE.